Operational intelligence for iGaming

Move from data to answers.

EyeQ combines a gaming-oriented data model with an extensive query library built to answer the reporting needs of sportsbook and casino operations.

SportsbookCasinoPlayersMarketingFinanceOperations
Built for iGaming

Do not start with a blank canvas.

A generic tool provides visualisations. EyeQ starts with the questions, relationships and calculations gaming teams need to understand.

01

Domain-oriented model

Sportsbook, casino, player, campaign and operation are treated as related parts of the same reality.

02

Knowledge library

Purpose-built queries preserve the logic required to answer recurring questions consistently.

03

Operational reporting

Information is organised to support executive, commercial, financial and operational decisions.

Reporting library

A question should lead to an answer, not another project.

EyeQ’s value lies in the depth of prepared logic: relationships across sources, periods, players, products and operational outcomes.

1Choose the question
2Apply the context
3Analyse the result
Example operational questionsEyeQ library
Casino

Which games and providers are contributing to the change in GGR?

Sportsbook

How are turnover, margin and activity evolving by sport and competition?

Players

Which groups are changing behaviour between periods?

Marketing

Which initiatives bring players with sustainable activity?

Finance

Where are revenue, cost and target variances appearing?

Operations

Which indicators need attention before the next reporting cycle?

Complete view

A-to-Z reporting across the operation.

Each area has its own questions, but all depend on coherent definitions and relationships across the data.

Sportsbook

Margins, activity, betting patterns, sport, competition and season.

Casino

Performance by game and provider, preferences, activity and revenue sources.

Financial

Revenue, costs, profitability and the evolution of financial indicators.

Marketing

Acquisition, campaigns, costs, conversion and initiative returns.

CRM and retention

Lifecycle, player groups and the performance of retention strategies.

Targets

KPI monitoring and progress against defined operational objectives.

Predictive analysis

Analytical structures for anticipating trends and supporting planning.

Compliance

Indicators required to monitor operational processes and requirements.

Responsible gaming

Dedicated analysis of the indicators supplied by the operation.

Risk

Visibility over patterns and indicators defined by the risk team.

KYC

Operational monitoring of customer verification processes.

Technology

Quality, usage and behaviour of the systems supporting the operation.

Tags and personas

Consistent analytical groups for understanding different behaviours.

Customers

Demographics, activity and the evolution of the operator relationship.

EyeQ vs. generic BI

Less repeated modelling. More operational context.

EyeQ can take the place of a generic BI layer when the goal is to answer the specific needs of a gaming operation.

Generic BI projectEyeQ Gaming
Define metrics from scratchPrepared iGaming logic
Rebuild recurring queriesOperational library
Interpret isolated sourcesDomain relationships
Deliver dashboardsDeliver answers
Data foundation

A clear chain from source to calculation to decision.

The final implementation respects the sources, refresh frequencies and access rules approved by each operation.

See it with your data

Show us the questions your operation still takes too long to answer.

Request a demo