Domain-oriented model
Sportsbook, casino, player, campaign and operation are treated as related parts of the same reality.
EyeQ combines a gaming-oriented data model with an extensive query library built to answer the reporting needs of sportsbook and casino operations.
A generic tool provides visualisations. EyeQ starts with the questions, relationships and calculations gaming teams need to understand.
Sportsbook, casino, player, campaign and operation are treated as related parts of the same reality.
Purpose-built queries preserve the logic required to answer recurring questions consistently.
Information is organised to support executive, commercial, financial and operational decisions.
EyeQ’s value lies in the depth of prepared logic: relationships across sources, periods, players, products and operational outcomes.
Which games and providers are contributing to the change in GGR?
→How are turnover, margin and activity evolving by sport and competition?
→Which groups are changing behaviour between periods?
→Which initiatives bring players with sustainable activity?
→Where are revenue, cost and target variances appearing?
→Which indicators need attention before the next reporting cycle?
→Each area has its own questions, but all depend on coherent definitions and relationships across the data.
Margins, activity, betting patterns, sport, competition and season.
Performance by game and provider, preferences, activity and revenue sources.
Revenue, costs, profitability and the evolution of financial indicators.
Acquisition, campaigns, costs, conversion and initiative returns.
Lifecycle, player groups and the performance of retention strategies.
KPI monitoring and progress against defined operational objectives.
Analytical structures for anticipating trends and supporting planning.
Indicators required to monitor operational processes and requirements.
Dedicated analysis of the indicators supplied by the operation.
Visibility over patterns and indicators defined by the risk team.
Operational monitoring of customer verification processes.
Quality, usage and behaviour of the systems supporting the operation.
Consistent analytical groups for understanding different behaviours.
Demographics, activity and the evolution of the operator relationship.
EyeQ can take the place of a generic BI layer when the goal is to answer the specific needs of a gaming operation.
The final implementation respects the sources, refresh frequencies and access rules approved by each operation.
Go deeper into the questions, definitions and decisions each area needs to support.